Contact Us
Have a question about a product, order, or shipping information? Many common questions and answers can be found quickly by visiting our FAQ Page.
If you do not find what you are looking for, please feel free to call or email us using the form below.
Company Notice
Due to the COVID-19 situation, our walkin store (Handmade Studio) is closed until further notice.
Call Customer Service
216-503-9395 Local Ohio / International
216-503-9386 Fax
Hours Of Operation (Eastern Time)
Monday - Friday: 8:30 AM - 4:00 PM EST
Closed For Lunch: 12:00 PM - 1:00 PM EST
We are closed during the following company holidays
New Year's Day – January 1, 2020
Spring Holiday – April 10, 2020
Memorial Day – May 25, 2020
Independence Day – July 3, 2020
Labor Day – September 7, 2020
Thanksgiving Day – November 26, 2020
Winter Holiday – December 25, 2020
Address Information
Mailing Address
Rustic Escentuals
7820 E Pleasant Valley Road
Independence, Ohio 44131
Product Return Address
Rustic Escentuals
Att: Returns Department
7820 E Pleasant Valley Road
Independence, Ohio 44131
Email Customer Service
To contact us by email with questions, comments or ideas, please enter your
information in the spaces below and we will do our best to respond within 24
hrs.