Contact Us
Have a question about a product, order, or shipping information? Many common questions and answers can be found quickly by visiting our FAQ Page.
If you do not find what you are looking for, please feel free to call or email us using the form below.
Company Notice
Due to the COVID-19 situation, our walkin store (Handmade Studio) is closed until further notice.
Call Customer Service
216-503-9395 Local Ohio / International
216-503-9386 Fax
Hours Of Operation (Eastern Time)
Monday - Friday: 8:30 AM - 4:00 PM EST
Closed For Lunch: 12:00 PM - 1:00 PM EST
We are closed during the following company holidays
New Year's Day – January 1, 2021
Spring Holiday – April 2, 2021
Memorial Day – May 31, 2021
Independence Day – July 5, 2021
Labor Day – September 6, 2021
Thanksgiving Day – November 25, 2021
Winter Holiday – December 24, 2021
Address Information
Mailing Address
Rustic Escentuals
7820 E Pleasant Valley Road
Independence, Ohio 44131
Product Return Address
Rustic Escentuals
Att: Returns Department
7820 E Pleasant Valley Road
Independence, Ohio 44131
Email Customer Service
To contact us by email with questions, comments or ideas, please enter your
information in the spaces below and we will do our best to respond within 24
hrs.
