Customer Testimonials
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I just wanted to let your company know that I just received my second order of your Cucumber Mint Fragrance Oil and have to tell you that it is simply divine! It has such a fresh fragrance and the balance of the two fragrances together is perfect. I have a customer who says that she loves it so much that she dreams of that particular fragrance. She orders more each time she gets close to running out. In fact, her last order she ordered a gallon of products from me with that fragrance.
I ordered Cucumber Mint from another supplier when I got low on the one I had from you. The other supplier was cheaper so I thought there could not be too much of a difference......boy, was I wrong! It did not have that clean fresh fragrance that yours does. It should have been called Mint Cucumber....I could hardly smell anything but mint. I sent a sample product to my customer that loves your Cucumber Mint with the other suppliers' Cucumber Mint and she in no uncertain terms said it could not be used.....
So, the old expression that you get what you pay for is so true. I have not been disappointed with any of the oils that I have purchased from you! Your company is a keeper and I will order from you from now on.
Bonnie B.
Rantoul, IL
I just wanted to thank you for such a great product. I received my first shipment of fragrance oils and I am in love with each scent. There wasn't one that I disliked - which means your descriptions are very accurate. I also was thrilled to find 2 sample oils in there and I loved both the scents. I can't wait to let my Mom sniff these when she comes into town this weekend - I know she'll be ordering! I appreciate that your shipping cost is not outrageous either - so many people are unaffordable because the shipping is so high.
Thank you again and I know I will be ordering again very soon - I can't wait to try new scents. Forget Me Not is going to smell so good burning for spring. I use these scents in handmade soy candles. I just started making them about 6 months ago and I am addicted!
Melissa M
Erie, PA
As it was with my first order and my most recent, your customer service is outstanding! And we can't forget about the shipping! I place an order and it seems like I barely hit the complete button and here it is at my door! I look forward to many, many, many more transactions in the future!
Cindy
Alabama
I'll admit to reading a few others before I responded. I wanted to make sure I wasn't the only one treated special. I'm a Sales & Marketing professional who is amazed also with your obviously growing company. Kudos to all you fine folks for doing things the right way the first time and keeping the Golden Rule alive and well in the 20th century. Wishing you much future success. I'll be back!
Jonna B.
Tulsa, OK
Very impressive customer service. I received an email notification of delivery to my front door. The package contained a couple of candies and a thank you card in addition to my order. I will definitely order again! Many thanks!
Tammy M.
California
would like to I have been pleased with the accuracy of my order. I also appreciated the fast response to filling of the order. I also had to make a call to the office, and found a very friendly voice. thanks so much.
May God Bless,
Holly
Kentucky
Just wanted to say "thank you" for your phenomenal service - I placed orders late on Monday (a holiday) - I received yours on Thursday - I still have not received the others!! Great products and terrific service - Thank you!
Tammy
Massachusetts
I am seriously impressed by your service. I ordered on Wednesday morning and the parcel was delivered to me in ENGLAND on Friday morning!
Great job, thanks.
Helen Smith
UK
Great scents, butters-thank you!
Don
DC Area
I just want to say I was really pleased with the quick delivery of the items that I ordered. I placed my order on Wednesday and received them on Thursday, that's what I call quick. Thanks so much!
Barbara
Atlanta
I am in LOVE with the FOs I ordered, plus just about every sample one, too. Your fragrances are so beautifully blended, I've been finding that they outshine most of what I own. (And I'm a fragrance fanatic who tends to spend $$$ on my oils, so I'm looking at my 500 bottles and thinking, "You guys don't come close to these new FOs, LOL!)
My kids noticed the candy right away (sigh ... I shared ...) and I really appreciate the pretty pen. I also thank you for the lightning speed of your delivery. Wow!
Have a great weekend!
Geri
Port Jefferson, NY
I just tried the Air Freshner Base, and all I can say is wonderful. Great product.
Mary Gilliam
Orange County, CA
I received your parcel today, less than a week after I ordered from you. The fragrances and products are excellent, just as I expected from your pictures and your descriptions. Your service is second to none, and you could teach some UK suppliers a thing or two. I'll be back soon. Many Thanks!
Angela Lodge
UK
Hello Amy, Want to thank you for your fast-fast shipping and helping me with the purple dye problem. Started the 20 lbs of chunks for the candles and the dye is perfect! Can't wait to try all the other new colors.
Cindy Hannon
I received my fragrance oils and I just wanted to say how great they smell first of all, but also how appreciative I was that you made me feel special with a pretty company pen and some candy! :) I felt like a kid for a few moments! ha ha! Anyway, those are the touches you gotta keep doing. It makes your customers know just a little bit more how you appreciate their business! So thank you!
Jen O.
Oh, Amy, I'm in trouble! I received my 12 sample bottles of fragrance today ... and I'm head over heels in love with every blasted one of them! Woe is me! I had thought I would perhaps like some of them and order an FO or two later, but with each bottle I kept being wowed by how magnificent they are. None of them is cloyingly sweet like so many fragrances I've come across from other suppliers.
I can see I will have to save my pennies, LOL!
All the best,
Geri
Port Jefferson, NY
WOW! I just has to write and let you all know how absolutely thrilled I am with my first (but definitely NOT last) shopping experience with you. The products are FABULOUS, the prices are WONDERFUL, the communication and status updates were AMAZING, and the extra goodies for my sweet tooth (and solution to my ever-present 'where is that pen when I need it?' problem) were DELIGHTFUL! I was simply amazed at the SUPERSONIC delivery time and the care and attention paid to my little order. You have earned my repeat business and I cannot wait to share my 'find' with my friends. I am a seller on eBay who firmly believes that you can still add a very personal touch to what some see as a "faceless" electronic business, and I truly believe that my success and continued repeat business is rooted in that concept of personal service. I am beyond thrilled to have found a retailer who believes the same thing and puts it into practice with EXCELLENCE.
Thank you so much for making me feel (and know) that I am a valued customer. I truly look forward to doing business many, many times in the future.
Again, my thanks to ALL!
Diane H.
Ocala, FL
I just had to send this email to let you know how much I appreciate your oils. The whole experience from the order to the delivery was one of the best I have ever had. Your connection with Quantum View notifying when the oils were shipped, and another email when the oils were delivered, was wonderful. My oils are delivered to my home and I don't have to wonder IF my delivery will be there when I get home. Your oils also have the best aroma of any that I have ever bought. I think that is due to your description of the oils (clean,etc.) You know what kind of scent you will get before you order.
Thanks again.
Mary Jones, a most satisfied customer
Your fragrance oils are outstanding! As a first time customer, I must praise you for your products, ease of website ordering and your quick shipping. I received my order the next day after it was ordered. I would highly recommend your products.
Thank you and I look forward to placing additional orders with Rustic Escentuals in the future!
Tracy Elks
North Carolina
I'm Very Impressed , you have a great site!
I look forward to doing business with you in the near future!
Sheila Tyler
Texas
I just received my order and I find it imperative to let you how fabulous your service and products are! You have a unique, high quality selection of FO's, excellent customer service, order was shipped immediately with recycled packaging which is eco friendly and easier to dispose of/re-utilize, and you included some little extras (sweet treats) which not only brought a smile to my face but came at such the perfect time!!!!!
This was my first time ordering from Rustic Escentuals, you have just secured a new permanent patron/client. Thank you for taking the extra steps that makes your company a first rate and obviously dedicated organization.
Best Regards,
Stacy L.
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