Contact Information
Welcome to Aroma Haven and Rustic Escentuals, LLC!
We are a homegrown business that started in a garage in 1999 - and now we're in a 12,000 ft. warehouse facility providing individual purchase and wholesale candle making & soap making supplies. We specialize in superior quality candle, soap, and toiletry products at the best possible prices - we firmly believe in NOT compromising quality for price! Quality ingredients for a quality finished product.
Candle making supplies, soap making supplies, fragrance oils, soap scent, candle scent.
Within our Gallery Pages you'll find soap and candle making supplies that will help you create impressive, long-lasting products that you are proud to own, sell or give as gifts.
We do not have a store front, but if you live in the Greenville/Spartanburg South Carolina area you are welcome to pick up your orders to save on shipping costs. Please schedule an appointment pick up at least 24 hours in advance. Sorry, we cannot take walk-in orders.
Due to the ever changing nature of our product line, we do not maintain a printed catalogue. All in stock items are listed online. The online website is our catalogue.
Ways to Contact Us
Aroma Haven/Rustic Escentuals, LLC
1050 Canaan Road
Roebuck, SC 29376
Telephone Orders
Telephone orders are accepted Monday through Friday,
9 am - 3 pm EST, excluding all Federal holidays.
910-355-6999 -- Melissa
864-582-9335 -- Christine
Product Questions & Technical Support
Melissa Digiacomo is our Tech Support contact. She is qualified to give you help with questions on the products we carry, assist in troubleshooting problems, and give tips & ideas whether you're a beginner or expert. Most answers can be found right on our website, so please check there first. If you can't find it there, then she'll be happy to help as best she can! She receives a large volume of email and phone calls, so please be patient if you don't get an immediate response.
Tech Support is available from 9 am - 4 pm Monday - Friday, but your emails & phone calls may be returned during "off" hours.
Tech Support email: TechSupport@RusticEscentuals.com
Tech Support phone Line: 910-355-6999
Order Customer Service
Please contact us if you have questions about orders, payment processing, stock status, or bulk pricing inquiries. Please read our Policy and Shipping & Handling Policy for answers to commonly asked questions - most answers can be found right on our website. If you can't find it there, then please contact us.
Phone: 864-582-9335
Heather@RusticEscentuals.com
Christine@RusticEscentuals.com
Amy@RusticEscentuals.com (inquiries for bulk pricing quotes only)